Receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly. Please select Get Help at the bottom of any article in the Help Center for live chat.
On the website, you can let Instacart know about—
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Late orders
You’ll get an email confirmation right away for any credits or refunds, and Instacart will let you know as soon as any other issues are resolved.
If your order never arrived, select Get Help at the bottom of any article in the Help Center for live chat.