Food safety and quality is a top priority at Instacart. All shoppers are well-equipped with knowledge to make sure your food is properly picked and maintained at all stages of the shopping process.
Educating shoppers on food safety
Instacart helps prepare shoppers to safely handle and transport food with an interactive Food Safety Walkthrough and a Shopper Food Safety Requirements and Best Practices guide. Shoppers learn to look for the freshest possible items and pay special attention to expiration dates, broken seals, and the quality of fresh produce.
Storing food properly
Orders that are placed for a later delivery may get shopped in advance and delivered by another shopper. Items are maintained in temperature-controlled fridges and freezers at the warehouse until the driver arrives. Insulated bags and coolers are also used to make sure your items stay at the correct temperature while in transit from the warehouse to you.